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From Showcase Website to a High-Performance Sales Channel

How Hisense revolutionized their customer experience and skyrocketed their marketing success with Where to Buy!

Hisense, a recognized as a premier brand in the realm of high-quality, affordable home appliances, boasts a comprehensive selection of products, spanning from televisions to kitchen appliances. The second largest TV manufacturer globally, they are a significant force in the home appliance sector.


Since establishing its presence in France in 2014, Hisense has successfully attracted a large number of visitors to its website. However, in order to maximize sales and leverage this traffic, Hisense recognized the need to redirect visitors to its retail partners.

Needs and challenges

In 2017, the brand sought a solution to seamlessly connect consumers with retailers while making its products more readily available. After careful consideration, Hisense chose the Click2Buy’s Where to Buy solution to transform its sales and ensure a smooth and transparent purchasing journey.

Results obtained with Click2Buy

  • Click2Buy partner since 2017
  • 80% of all qualified traffic is sent to their retail partners
  • 10/10 NPS

Jean-Baptiste Bénard - 

Digital & E-commerce Lead @ 

"Click2Buy is an indispensable asset in terms of customer journey and user experience. It integrates flawlessly into the purchasing process, offering consumers a comprehensive view of product availability. For us, it represents the most complete purchasing journey imaginable!"


Hisense - Case Study - Click2Buy

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Thomas Samsoen - Click2Buy

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