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CONTEXT

Hisense has a showcase website that attracts a large number of visitors and generates substantial traffic. To fully capitalize on this and drive sales, the brand recognized the necessity of redirecting this traffic to its retail partners.

CHALLENGES

Transform sales and make the purchasing journey as smooth and transparent as possible.

NEEDS

Facilitating consumer and retailer relationships to enhance accessibility to Hisense products.

GOALS

Hisense aimed to provide customers with the freedom to choose their retailers and make the customer journey seamless and intuitive.

KEY RESULTS

The data provided by Click2Buy allows Hisense to track sales and, more importantly, the performance of their products. These insights then assist them in making business and marketing decisions, such as refining their choices for acquisition campaigns.

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“Click2Buy is an indispensable asset in terms of customer journey and user experience. It integrates flawlessly into the purchasing process, offering consumers a comprehensive view of product availability. For us, it represents the most complete purchasing journey imaginable!”

Jean-Baptiste Bénard – Digital & E-commerce Project Lead @ Hisense

The results obtained with Click2buy

80%

The percentage of consumers who redirected to a retailer following the launch of the solution.

10/10

Last NPS left by Hisense.

25%

When traffic on the Hisense website increased by 58% in 2022, the solution also experienced a 25% increase.

Discover the customer journey of Hisense on their website!

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Want to see a live demo? Curious about how to integrate? Any questions about pricing?

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Contact Bastien!

Sales Director at Click2Buy, Bastien and his team are ready to sit down with you and evaluate how the Click2Buy solution can boost the efficiency and value of your communication channels.

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